We want your shopping experience at Body Shapers Shop to be the absolute best! We hope you love each item you receive but if not, we are here to make your return process as smooth and easy as possible. Please see our simple returns policy below. If you have any questions, please chat us online, call us at (646) 398-8938 (hours are 9:00AM EST-6:00 PM EST Monday-Friday) or email us at firstname.lastname@example.org
- We accept returns for refund within 7 days calendar days from the date you placed your order. We accept returns for an online credit for non final sale items up to 30 calendar days from the date you place your order.
- Anything purchased at a discounted price of 25% off or more is a FINAL SALE and is not eligible for return.
- Damages must be reported within 3 days of receiving merchandise or can not be returned.
- Refunds are issued back to the original method of payment or with an online credit.
- Returns must be received unwashed, unworn and in new condition. If the item arrives with tags on it the item must be returned with original tags still attached..
- Jewelry, sunglasses and hats are returnable in new condition but not exchangeable. Jewelry, sunglasses and hats are not returnable if they are in the sale section.
- Gift Cards, cosmetics, intimates, bras, and Final Sale/Clearance category items are final sale and may not be returned or exchanged.
- Items returned to us with makeup, or similar product stains will be shipped back to you and are subject to additional shipping cost.
- Original shipping is not refundable.
- Refunds are processed within 10-15 business days of receiving your return. We will send you an email confirmation when your return has been received and the refund has been issued.
- Colors may vary due to photography lenses, indoor/outdoor lighting, computer monitor resolutions. Clothing patterns may also vary. These situations do not qualify as DEFECT.
How Do I Make A Return?
All products sold through bodyshapersstore.com are of the policy of products not in line with five days after delivering the product for the transport company.
If you're not satisfied with the product purchased for any reason you have the option of ordering a replacement of the product or the return of the amount paid without including the cost of transport.
Just needs to send the product to our warehouse in New York (the cost of transport is in charge of the client) address : Body Shapers Store, 311 West 94th 2b st 10025 New York United States, (Body Shapers Store Attention) with the order number and contact information in the package. The product must be in good condition and without samples of misuse, also with the original package.
*Free shipping on returns if sent within the first 7 calendar days of receiving your item. For returns sent after the 7th day we will deduct $7 from your refund if you use this label. pink fashion boutique Return Labels may not be used on International Orders.
You can also return items via an insured carrier of your choice.